Let’s Take A Moment To Thank And Understand How The Bankers Across The Country Are Working Tirelessly

The Logical Indian

November 12th, 2016 / 9:23 PM

Post the announcement on Tuesday, November 8, 2016 by Prime Minister Narendra Modi, on demonetising Rs. 500 and Rs. 1,000 notes, there has been a rush amongst customers to get their existing currency notes exchanged.

In an effort to provide convenience to the customers, banks and bankers across the country are working under tremendous pressure to ensure smooth and hassle free transactions over the next few weeks. To facilitate the current situation, ICICI Bank has taken several steps to ensure that customers continue their day-to-day activities without any disruption.

Some of the steps that ICICI Bank has taken to ensure that all transactions are seamless, are as follows:

  • All branches will be open on Sunday, November 13, 2016

  • Branches have been equipped with additional cash counters and new currencies

  • ICICI Bank ATMs have been made operational for both, ICICI Bank and Non-ICICI Bank customers

  • All charges for cash deposit and withdrawal in our Savings Accounts have been waived till November 30, 2016

  • All charges for transactions at ICICI Bank ATMs by ICICI Bank customers have been waived till December 30, 2016

  • Daily usage limit of debit cards at merchant outlets as well as for online transactions has been doubled

In addition to these customer friendly moves, utility apps such as iMobile and Pockets(digital wallet) by ICICI bank can help us skip the queue and go cashless.

These mobile apps can be used for funds transfer, bill payment, recharge, online shopping, etc and ensures a convenient and hassle free banking experience.

In this context, Chanda Kochhar, MD & CEO of ICICI Bank said, “We are communicating to our customers and informing them of the new guidelines as well as the steps being taken by the Bank in this regard. We are also emphasizing to customers on the benefits of cashless transactions through debit and credit cards, as well as our electronic channels of internet & mobile banking and Pockets, our digital wallet.”

She further added that, “We are thankful to the entire ecosystem including RBI, the law enforcement authorities and for their co-operation for a smooth transition. I would specially like to thank our customers who have shown utmost patience and grace today. I would like to laud the Government on this bold, game changing initiative; and RBI for their help and support.

As the bankers and banks work tirelessly, let’s help them help us.


Whenever we go to the bank to do our transactions, let’s always remember to:

      Be polite – They are human too. Let’s be calm, respectful, and understanding

     Be patient – With tens of thousands of transactions across the country, the systems, servers, and network will get overloaded and might sometimes be slow to respond. There is nothing they can do either. Let’s be patient

     Follow a queue– We all want to finish the transactions fast and be the first to get out. But surrounding the bankers in a group will not help anyone. It will be faster if they can attend to a person at a time in a calm environment.

     Help others – Not everyone might understand all the points and procedures. If you find that someone is struggling to fill a form, understand what ID proofs might be required or any other process, please help them understand it. This will also reduce the burden on the bankers and make the process faster for all.

     Thank them – They are working day and night for everything to go smoothly. Let us show our appreciation and acknowledge their efforts. A Thank You goes a long way in making their day better.


The Logical Indian community thanks all the banks and the bank staffs in India for their dedication and tireless effort towards serving the fellow people.


Contributors

Edited by :

Share your thoughts..

Related Stories

Working On A Wage Of Rs 70 For Working Six Hours, These Tea Garden Workers Fight Everyday Against Starvation

Demonetisation Sbi

SBI Asks 70,000 Bank Employees Who Worked Tirelessly During Demonetisation To Return Money Paid For Overtime

200 RTIs Made This Women Group Understand How Law Works And Improved Their Lives

My Story: Time Never Comes Back, I Wish I Could Thank My Husband For His Love And Efforts But I Can’t

How Labourers Are Struggling With A Bank System They Don’t Understand And Which Doesn’t Work For Them

Lionel Messi

Thank You Lionel Messi For Making The World More Beautiful

Latest on The Logical Indian

Awareness

Uttarakhand: Like Tigress Avni, Shooter Invited To Kill ‘Man Eater’ Leopard

Fact Check

Fact Checking Government Claims Over Schemes For Ensuring ‘Quality Of Life To Women’

News

Goa: Over Formalin Scare In Fishes, Govt Bans Import From Karnataka & Other States

News

“Fantastic. Ex-Minister Not Traceable”: SC Slams Bihar Police For Failing To Arrest Manju Verma Linked With Shelter Home Sex Abuse

News

Burdened With Debt, Maharashtra Farmer Builds A Pyre & Sets Himself Alight

Environment

In Just 3 Hours Of Rain, Chennai Apartment Collects 1 Lakh Litres Of Water

x

Stories that deserve attention, delivered to your inbox!

Handpicked, newsworthy stories which deserve the attention of a rational generation.