March 21st, 2016
“Below pictures are for my bill today where I have been charged extra (58 Rs) with a big calculation (sum) error. Subtotal according to the items (before tax) comes to Rs 137.10 but your systems sub-totaled it to Rs 195.10 which is exactly 58 Rs extra on the bill (more than 41%) and also paid extra tax on this 58 bucks.
Even if I calculate using subtotal of 195.10, then also total along with tax comes up to 233.58 but they charged almost 5 Rs extra totaling to 238.75.
I wonder charging more than 45% extra on a bill generates how much money for them every day. And, it’s not really difficult to open new stores in few days with such cheating.
When checked with a store manager, he said all items have different prices and he doesn’t understand the total as it is system calculated. I would like to understand how much we are charged extra every day, many times we blindly trust your systems and due to time crunch we never tend to calculate item by item.
I would definitely want to take this with higher authorities as this is hitting our pocket big time.
Friends – make sure you check your bills every time when visiting these big named outlets.”
We really hope this is an inadvertent error on part of the McDonald India, and request them to provide an explanation for this error and how it plans to reimburse the wrongly charged amounts to not just this customer, but all other customers who could have been wrongly charged just like this. Surely they have the contact details of all customers, and the company must immediately implement a plan to refund such amounts.
The Logical Indian appreciates the gentleman for being aware bringing the issue into the public domain. Wrong bills and excess taxes have been happening for some time, thanks to social media, now we have the awareness about it. Here is an incident where a sub-total has been deliberately inflated and taxed accordingly. Be careful with what you buy and what you pay. Verify your bills and do not hesitate to question yourself and the authorities for what you buy and what you pay.
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