Centre Launches Swachhata App For Fast Redressal Of Garbage Woes, Know How You can Use It
August 9th, 2016
A picture and an App could take the garbage away
The Central Government has now a solution for the menace of garbage in your locality. Urban Development Minister Venkaiah Naidu at a felicitation ceremony for municipal workers launched the Swachhata (Cleanliness) App for addressing the problems related to civic issues. All you have to do is just click a picture of the garbage dump or overflowing dustbins and post it on the app. Once a picture is posted, it will automatically get forwarded to the concerned municipal authority. All the urban local bodies of India have been mapped to this app. Anyone with a smartphone can download this app to file complaints.
Time Bound services made mandatory
A fixed time frame has been set for redressing the different categories of complaints received through the app. The problems of overflowing dustbins, garbage dumps and sweeping have to be addressed within 12 hours of lodging of a complaint. Lack of water supply or electricity in public toilets or blockages have to be fixed within 12 hours. A dead animal lying on the road has to be removed within 48 hours.
Swachh India takes a digital leap
The app will use geolocation to exactly pinpoint the actual location. The Swachhata app comes under the government’s flagship Swachh Bharat Mission. The objective of this app is faster redressal of complaints. After a complaint is registered, the complainant will be provided regular updates on the status. They will also be able to give feedback on the quality. The Urban Development Ministry also launched a pan-India Swachhata helpline number –1969– where anyone can call and get information about Swachh Bharat Mission related services.
Know more here: http://swachhbharaturban.gov.in/