On December 1, 2024, approximately 268 Indian passengers aboard Gulf Air flight GF 005 from Mumbai to Manchester faced a distressing ordeal when their flight was diverted to Kuwait Airport due to an engine fire. The emergency landing occurred just 20 minutes before the aircraft was scheduled to land in Manchester, leaving passengers stranded for over 13 hours without food, water, or adequate assistance.
Allegations of Discrimination and Neglect
Passengers expressed outrage over their treatment at the airport, alleging that only travelers holding EU, UK, and US passports received accommodation while Indian nationals were left without help. Arzoo Singh, one of the passengers, reported that airport officials told them they were not “entitled passport holders,” leading to feelings of neglect and harassment. Video footage circulated on social media showed frustrated passengers arguing with airport authorities as they sought assistance, highlighting the emotional toll of their prolonged wait.
Embassy Intervention
In response to growing concerns, the Indian Embassy in Kuwait deployed a team to assist stranded passengers. They coordinated with Gulf Air to secure access to two airport lounges for some comfort; however, hotel accommodations remained unavailable due to the ongoing Gulf Cooperation Council (GCC) Summit in Kuwait. The embassy clarified that Indian nationals do not qualify for a visa on arrival in Kuwait, complicating their situation further. Passengers took to social media to voice their frustrations, prompting further attention from embassy officials.
Departure After a Lengthy Ordeal
After more than 24 hours of uncertainty and distress, nearly 60 Indian passengers finally departed for Manchester on December 2 at 4:34 AM local time. The Indian Embassy confirmed their departure via social media, stating that embassy staff remained on-site until the flight took off. This development brought a much-needed end to a harrowing experience for those affected.
The Aftermath and Calls for Accountability
The incident has raised significant concerns regarding the treatment of Indian citizens abroad and prompted calls for accountability from both the Indian government and Gulf Air. Passengers are urging authorities to ensure that such discriminatory practices do not occur in the future and are advocating for better support systems for travelers facing emergencies.
News in Q&A
1. What led to the emergency landing of the Gulf Air flight?
The Gulf Air flight GF 005, traveling from Mumbai to Manchester, made an emergency landing at Kuwait Airport due to an engine fire detected shortly before reaching its destination.
2. How long were the passengers stranded at Kuwait Airport?
Approximately 268 passengers were stranded for over 13 hours without food, water, or assistance after the emergency landing on December 1, 2024.
3. What allegations did passengers make regarding their treatment at the airport?
Passengers alleged discrimination, claiming that only travelers with EU, UK, and US passports received accommodation while Indian nationals were left without help. Reports indicated that some passengers were told they were not “entitled passport holders,” leading to feelings of neglect.
4. What actions did the Indian Embassy take in response to the situation?
The Indian Embassy in Kuwait deployed a team to assist stranded passengers, securing access to two airport lounges for comfort. However, they faced challenges in arranging hotel accommodations due to the ongoing Gulf Cooperation Council (GCC) Summit.
5. What was the outcome for the stranded passengers?
After more than 24 hours of uncertainty, nearly 60 Indian passengers finally departed for Manchester early on December 2, 2024. The embassy confirmed their departure via social media, marking a resolution to their distressing experience.
The Logical Indian’s Perspective
This incident highlights critical issues regarding the treatment of Indian citizens abroad and underscores the need for improved support mechanisms during crises. The experiences of these passengers reveal systemic biases that must be addressed by airlines and governments alike. As we reflect on this troubling situation, we encourage our readers to consider: what steps should be taken to ensure fair treatment for all travelers regardless of nationality? Your insights are valuable—share your thoughts with us!
