“Yesterday as I was travelling on a train to Palakkad, this TTE was doing routine checking as part of his job. He was stern yet polite. He didn’t look extraordinary. But after some time, a family of five, seemingly from some remote village boarded the train.
The TTE checked their tickets which were until Coimbatore station and asked where they wanted to go from there. They replied they were going on a pilgrimage to Velankanni and had to catch a train from Coimbatore at 1 am. The TTE enquired for those tickets and said, “If I tell you something, you may all feel disappointed. The ticket you have reserved is for 1 am on 25th, which was early this morning.
You need to have reserved tickets for the 26th to travel from Coimbatore.” Hearing this the family including three children, all lost their happiness almost. They were sad to know that they had booked the wrong train by mistake. It was then that the TTE proved himself to be extraordinary. He saw the dejected faces of the family and said, “I shall try to help you book tickets online.” This photo is of him helping them with online booking through his mobile. The family was very happy that even without asking for help, the TTE came forward to book tickets for them.
This was such a good scene to witness. When we think of our nation and its development, small things like a change of attitude to ‘help fellow countrymen’ are the ones that reinstate our belief in governments and public systems. And makes one feel proud as an Indian.”