After winning hearts on Twitter with its witty wordplay on issues like cybercrime, stalking, traffic safety and anti-drugs campaign, the Mumbai Police has once again drawn praise on social media after one of its cops went out of the way to help a Kashmiri resident, identified as Shoukat Ali.
According to a report in the Hindustan Times, Ali is full of praises for the Mumbai Police after senior inspector Hemant Sawant helped him claim provident fund (PF) that was stuck at the PF office in Kandivli since March.
The man had worked for a private company in Kashmir in 2013 and was unable to visit its head office in Mumbai or the PF office in Kandivli due to financial problems.
Ali was desperate for the money as he had to deposit his daughter’s school fees. He tried contacting the officials at the PF office over the phone for clearance of his Rs 52,000, however, due to lack of computer knowledge, Ali was unable to fill the form online and as a result, the process got delayed.
Poor speed and impromptu shutdowns of internet service in Kashmir added to his troubles, claims the report.
After failing to get the money by contacting officials, Ali searched for Mumbai Police online and found the number of Charkop police station, which is located near the PF office. He called the police station and got in touch with Sawant.
The senior police inspector listened to Ali’s problem and decided to help him. Interestingly, Sawant personally visited the PF office and later sent a form to Ali and called him to explain the reasons behind the delay. Ali filled the form and sent it back to Sawant, who submitted it at the PF office.
“I have been told that money will come into my account in the next 15 days. A trip to Mumbai would cost me at least Rs 10,000. Although I’ve never met Sawant sir, he went out of his way to help me. I’m grateful to Mumbai Police,” said the Kashmir resident.
The Hindustan Times reported Sawant saying that he was glad that he could help Ali.
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