The Delhi Metro has been ranked second best!

The Logical Indian

October 8th, 2014

The Delhi Metro has been ranked second bestamong 18 international Metro systems in terms of customer satisfaction.

According to a survey by the Global Metro Benchmarking Groups NOVA and CoMET, The Delhi Metro, The London Docklands Light Railway and Bangkok were the best three performers.

“The survey was conducted as per the European Norm 13816, a standard established to evaluate the quality of services provided by public transport companies,” said the statement.

The areas covered in the survey were availability, accessibility, ease of use, information prior to travel, information during travel, reliability, customer care, comfort, crowding and security.

“More than 41,000 respondents gave their feedback worldwide in this survey conducted online through the websites and social media links of 18 major metros of the world from April 28th to May 25th earlier this year,” said the statement.

Some of the other Metro systems that participated in this survey were Hong Kong MTR, London Underground, Metro De Madrid, Paris RATP, Newcastle Nexus and Metro Rio, added the statement.

Share your thoughts..

Related Stories

PM Modi Says Atal Bihari Vajpayee Was A Passenger Of India’s First Ever Metro, Is It True?

New Delhi: Boy Cleans Up Compartment In Metro, Serves As An Example For Many

Lucknow Metro Train Breaks Down On Day First, Over 100 Passengers Had To Be Evacuated

New Delhi: Boy Cleans Up Compartment In Metro, Serves As An Example For Many

Delhi Metro To Allow Lighters & Matchboxes; Women Can Carry Small Knives Too

Safer Travel For Women In Delhi Metro, Thanks To The All-Women CISF Combat Squad

Latest on The Logical Indian

My Social Responsibility

This Man From Andhra Pradesh Is Uplifting His Village With Help Of Villagers, Friends And Government

News

Karnataka: Aadhaar Project Director’s SIM Disabled Due To Aadhaar Issues

Awareness

$500 Million Missile Deal Between Israel And India Is Back On: Benjamin Netanyahu

News

Setback For AAP: EC Recommends Disqualification Of 20 AAP MLAs For Holding ‘Office Of Profit’

Get Inspired

Meet Doctor At Police Station: A Police Station In Kerala Runs Pediatric Clinic On Sundays Giving Free Medicines

News

Kerala Man’s Fight For Justice Gets Fruitful Effect, CBI To Probe The case