The Delhi Metro has been ranked second best!

The Logical Indian Delhi

October 8th, 2014 / 6:55 PM

The Delhi Metro has been ranked second bestamong 18 international Metro systems in terms of customer satisfaction.

According to a survey by the Global Metro Benchmarking Groups NOVA and CoMET, The Delhi Metro, The London Docklands Light Railway and Bangkok were the best three performers.

“The survey was conducted as per the European Norm 13816, a standard established to evaluate the quality of services provided by public transport companies,” said the statement.

The areas covered in the survey were availability, accessibility, ease of use, information prior to travel, information during travel, reliability, customer care, comfort, crowding and security.

“More than 41,000 respondents gave their feedback worldwide in this survey conducted online through the websites and social media links of 18 major metros of the world from April 28th to May 25th earlier this year,” said the statement.

Some of the other Metro systems that participated in this survey were Hong Kong MTR, London Underground, Metro De Madrid, Paris RATP, Newcastle Nexus and Metro Rio, added the statement.


Contributors

Written by :

Edited by :

Related Stories

Mahagathbandhan Has Been Formed Because They Fear To Fight Us Says BJP, Which Has Nearly 20 Alliances Itself

Journalist India Reporters Without Border

Worrying Sign: India Slips 2 Places In Press Freedom Index, Ranked 140 Out Of 180 Countries

Minimum Income For Poor: Know Where It Has Been Applied & Whether It Has Been Successful Or Not

Delhi Ranked 6th Fastest Growing Metro

Delhi Ranked 6th In The List Of Fastest Growing, Best Performing Metro Cities In The World: Study

Unaffordable Delhi Metro

Delhi Metro Is World’s Second Most Unaffordable Transport: CSE

Had He Been Alive Today, Tagore Would Have Been A Vocal Critic Of India’s Education System

Latest on The Logical Indian

News

Victory For India In Kulbhushan Jadhav Case, Know All About It

News

Ebola Claims Over 1,600 Lives, WHO Declares Outbreak ‘An International Health Emergency’

News

Bombay High Court Convicts One In British Teenager Scarlett Keeling Murder Case

News

AP: Amid Drinking Water Crisis, 38-Yr-Old Woman Killed During Clash At A Public Tap

News

Safety Management System Of 5 Airlines Found Deficient By Aviation Regulator: Govt

Get Inspired

Bihar Govt Establishes Transgender Welfare Board, To Give Rs 1.5 Lakh For Sex Change Operation

x

Stories that deserve attention, delivered to your inbox!

Handpicked, newsworthy stories which deserve the attention of a rational generation.