32 Lakh Debit Cards Compromised; SBI To Reissue Cards To 6 Lakh Customers
October 20th, 2016
3.2 Million Debit Cards Compromised
SBI has blocked 6 Lakh debit cards following a malware-related security breach. The breach that originated through a malware that was introduced in the systems of Hitachi Payment Services, a provider of ATMs and Point of Sale services. SBI, HDFC bank, ICICI bank, YES bank and Axis Bank were hit the worst in this breach. 26 Lakh of the debit cards affected were on visa and mastercard platforms while 600,000 were on RuPay platform. SBI will be reissuing cards to their blocked customers and other banks have asked users to change the security codes.
It occurred due to a malware infection at Hitachi Payments Services. Hitachi is one of the companies that operate ATMs in India. The compromised debit cards were used in ATMs that are suspected to have exposed details of the cards to the malware.
The banks in India have asked users to change the security codes of their debit cards or replace them after this breach. A forensic audit will be able to detect the origin of frauds that hit the customer’s accounts. “We were suspicious when we have received complaints from banks about debit cards being used in China.” says AP Hota, NPCI Managing Director as reported by The Economic Times.
The banks had been receiving many complaints from customers that their cards were being used in China at various ATMS point of sales terminal. As precautionary measures, six lakh debit cards were blocked. A Mastercard spokesperson said that they were aware of the data compromise event and the Mastercard’s own systems have not been breached. They are currently working on the investigations with agencies to assess the current situation, while Visa has said that they are working closely with all the networks and financial institutions to support investigations.