Railway Helpline: Medical Team Arrives Within 10 Minutes As Injured Passenger Dials 138

Kumar Vishal

July 10th, 2015 / 7:02 PM

#MyStory

I wanted to share an incident happened to me on my train journey from chennai to Rameshwaram. My father got causally injured from the side berth. Attendant in charge told me to call 138 helpline number in order to get first aid help. Doing so, I was happily surprised that on the next station in 10 minutes, 04 policemen,01 doctor,01 compounder,01 helping staff and 01 officer was waiting for us.The train stopped especially 10mins for us whereas the stop was only for 02 min. Doctor came with all medical help wearing helmet, it looked like he didn’t get the time to remove it. He provide all possible medical help and bandages for next day.On the next station 02 engineers came to examine the berth and looked into the technical fault of its locking system.One officer took our feedback, a photo of my father and lock system.
The whole episode was so much entertaining and proud full. Hats off to indian railways, Modiji, Prabhu ji. You people rocks. Feeling proud to have voted for you.

Pankaj sharma

A day after the Union Railway Minister announced a general helpline, the Southern Railway said that the customer helpline number 138 is operational in all the divisions of Southern Railway.

In all the divisions of Southern Railway, a customer helpline number 138 is operational . The Southern Railway  helpline will address complaints relating to cleanliness, food and catering, coach maintenance, medical emergency and linen.


Contributors

Edited by :

Share your thoughts..

Related Stories

Parking fee

Telangana: Govt To Remove Parking Fee In Malls And Multiplexes For First 30 Minutes

Parliamentary System In Danger: 2018 Budget Affecting 130 Crore People Passed In 30 Minutes Without Discussion

Vyapam Scam: MD Of Medical College Involved In 2012 Pre-Medical Test Scam Surrenders Before Court

Under Criticism Of Corruption, Union Cabinet Approves Bill To Replace Medical Council Of India With National Medical Commission

Guwahati: Traffic Stopped For 30 Minutes To Clear The Way For An Ambulance Carrying A Critically Ill 4-Month Old

Toll Plazas

RTI: You Don’t Have To Pay Toll If You Wait In Counter For More Than 3 Minutes In Punjab

Latest on The Logical Indian

News

Plastic Ban: A Patchwork Of Good Intentions And Half-Hearted Implementation

Exclusive

Suspended Civil Servant Files Complaint After Twitter Trolls Issue Rape Threats To Wife

News

After India Bans PSL, Pakistan Stops Broadcast Of IPL Across Nation

News

Citing Increase In Drunk Driving Cases, Mizoram To Become Dry State From April 1

News

WB: Hunger Strike By School Service Commission Aspirants Enters 4th Week; Several Admitted To Hospital After Falling Sick

Legal

“It Is Cold-Blooded Murder,” Says Father Of J&K Principal Who Was “Killed” In Police Custody

x

Stories that deserve attention, delivered to your inbox!

Handpicked, newsworthy stories which deserve the attention of a rational generation.