Kanpur Train Incident
Call it the ignorance of passengers or carelessness of the travel agencies or the rigid rules of insurance companies, but it seems difficult for the families of the Kanpur train incident victims to receive the money from the accident coverage. It is already a stressful time while the families cope with the loss of their loved ones and the stringent accident insurance formalities have left no stone unturned to make their conditions worse.
In one of the most tragic rail accidents near Kanpur, almost 127 people lost their lives. As per the Railway report, 695 passengers were travelling in the Indore-Patna Express, of whom 128 passengers had opted for insurance, while 51 cancelled their tickets. Remaining 77 passengers are eligible under the Insurance Scheme.
According to the Railway Department, most of the passengers have enrolled for the policy with wrong phone numbers. It is also quite possible that the passengers have booked their tickets through travel agents and they have entered their contact numbers which are not accepted by insurance companies.
When messages were sent as SMS and emails to declare the nominees of the passenger who passed away in the accident, the majority of the messages and emails were unanswered. The family of the passengers who had not registered the name of the nominee will now have to apply for and get a certificate as the official document with which they will be able to claim and receive the insurance payout. This is a longer process and is expected to take some time to transfer the money.
While booking the ticket on IRCTC portal , click ‘yes’ to get insurance cover.
To know more about railway travel insurance read : Indian Railways Provide Rs 10 Lakh Insurance At 92 Paise For Every Booking, Know About It