pf amount

Government Awareness

Good To Know : How To Claim Amount From Inoperative PF Account?

Pavan Manikanta Kumar

August 25th, 2016


According to the  government data, Rs.44,000 crores are ideally sitting in the inoperative PF accounts. Employees contribute to the PF for post-retirement benefits. When employees change jobs, many employees open a new PF account instead of using the old PF account, which becomes inoperative after 3 years. Employees are unaware of the procedure to claim PF amount from inoperative PF accounts. According to existing norms, no interest is paid on ‘inoperative’ accounts, where there has been no contribution for 36 months.

The Employees’ Provident Fund Organisation (EPFO) set up an online help desk to help members trace inoperative PF accounts and reclaim the money idle in these accounts.  The facility can be utilized even if you don’t know your account details.



What Is Inoperative PF account?

According to Para 72(6) of the Employees Provident Fund Scheme defines an inoperative account as follows

  • Any amount becoming due to a member as a result of (i) supplementary contribution from the employer in respect of leave wages/arrears of pay, installment of arrears contribution received in respect of a member whose claim has been settled on account but which could not be remitted for want of latest address, or (ii) accumulation in respect of any member who has either ceased to be employed or died [but no application for withdrawal under paragraphs 69 or 70 or transfer, as the case may be has been preferred] within a period of [thirty six months] from the date it becomes payable, or if any amount remitted to a person, is received back undelivered, and is not claimed again within a period of [thirty six months] from the date it becomes payable, shall be transferred to an account to be called the “Inoperative Account”.

The government has cited the following reasons for such inoperative accounts:

  • The members after switching the job from one to another do not get the funds transferred to their present account.As a result ,the old accounts becomes inopertive after 35 months.
  • The interest earned on the deposits with EPFO is exempted from Income Tax.
  • Such deposits are safe and secure investments and cannot be attached even by a decree of any court.



Claiming Amount From an Inoperative PF Account.

The EPFO has launched the  Inoperative Account Help Desk to help the employees to claim the amount from inoperative PF accounts.Here is the  user manual for the first time user.

Step by Step process of identifying your inoperative PF account .

Step 1: Explain your problem in less than 1000 characters at EPFO Inoperative Account Help Desk


Step 2: Provide the known details of the employment. Provide as many details possible so that the identification becomes easier.You can also search your employer’s Establishment Code in the website which provided in the same page.

Step 3: Enter your personal details.Please provide as many details as possible for easy identification .


Step 4: Verify your mobile number through the PIN sent to your mobile.After the mobile number verification ,an SMS with a reference ID is sent to you for future reference.





UAN (Universal Account Number): To Make Sure All Your PF Accounts Are In Sync.

UAN stands for Universal Account Number to be allotted by EPFO. The UAN will act as an umbrella for the multiple Member IDs allotted to an individual by different establishments.

  • UAN links multiple Member Identification Numbers (Member Id) allotted to a single member under single Universal Account Number.
  • This will help the member to view details of all the Member Identification Numbers (Member Id) linked to it. Employees can get their UAN by registering here.
  • Every month when you and your employer contribute to your EPF account, employee will receive an SMS alert from the EPFO ,whenever your employer deposits PF amount.

The Logical Indian ,requests everyone to use the avenues provided by the government to claim your money from inoperative PF accounts and also to create UAN to make sure you do not face issues in future.


Disclaimer : *This information is subject to periodic government policy / process change. Kindly contact the concerned department to cross check for recent updates, if any.


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