Most of the people hesitate to complain about the ads thinking that they won’t be responded in the right way. We as the citizens of India have all the rights to complain about anything that is incorrect and against the laws.
In response to a case filed by a consumer against a Body Care program alleging that even after paying 10,500 and undergoing the treatment, she did not lose weight.
The District Forum in Bangalore had directed that the money can be refunded to the consumer and also a compensation of 25,000 be paid. When this was confirmed by the State Commission, the opposite party filed a revision petition before the National Consumer Disputes Redressal Commission. Dismissing it, the apex consumer court said: “We entirely agree with the findings recorded by the Fora. Such tempting advertisements, giving misleading statements with regard to the alleged treatment, are increasing day-by-day and are required to be controlled so that persons may not be lured to pay a large amount to such bodies in a hope that they can reduce their weight by undergoing the so-called treatment. The amount awarded by the fora is also on the lower side.”
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