In a tragic incident in Madhya Pradesh’s Ratlam district, a woman named Neetu Gwala was turned away twice by a government-run community health centre despite being in visible labour. Forced to deliver on a pushcart en route to the hospital, her baby was stillborn.
The incident occurred on March 24 in Sailana but surfaced after CCTV footage went viral. In response to public outcry, two nurses have been suspended, and the block medical officer has been issued a show-cause notice for negligence.
Negligence at the Community Health Centre
Neetu Gwala first visited the Sailana Community Health Centre on March 23, where nurse Chetna Charel dismissed her concerns, claiming that delivery was days away. Despite Neetu’s clear signs of labour, she was told to go home and return later.
Hours later, when she returned in severe pain, another nurse, Gayatri Patidar, refused to admit her again, stating that delivery was still 15 hours away. With no transport available at night and desperate to get help, her husband Krishna Gwala resorted to using a handcart to rush her back to the hospital.
Tragically, Neetu delivered the baby on the cart during the journey and was declared stillborn upon arrival at the health centre. Following an investigation ordered by Collector Rajesh Batham, both nurses involved have been suspended pending further inquiry.
A Pattern of Neglect and Accountability
This incident highlights systemic issues in rural healthcare access and accountability that plague many government facilities across India. Reports indicate that this is not an isolated case but part of ongoing negligence at the Sailana health centre.
Families often face barriers such as inadequate staffing, lack of resources, and dismissive attitudes from healthcare providers. The administration has promised corrective measures to improve services; however, families like the Gwals are left devastated and questioning their trust in public healthcare systems.
Officials have assured that disciplinary action will be taken against all responsible parties to prevent such incidents from occurring in the future.
Community Reaction and Calls for Change
The local community has expressed outrage over this incident, demanding better healthcare services and accountability from government officials. Many residents have taken to social media platforms to share their experiences with inadequate healthcare facilities, highlighting similar stories of neglect and mistreatment.
Activists have joined the conversation, emphasising the urgent need for more trained staff and resources in rural areas to prevent such tragedies from recurring. Community leaders are calling for a comprehensive review of healthcare policies and practices within government-run facilities to ensure that no family has to endure such a heartbreaking experience again.
Turned away twice by a government-run community health centre, a woman gave birth on a pushcart in MP's #Ratlam district. The baby died.
— The Times Of India (@timesofindia) March 29, 2025
According to the family, hospital staff insisted it "wasn't time yet" although the woman was clearly in labour.
Details here 🔗… pic.twitter.com/4qO2jx8zPY
The Logical Indian’s Perspective
This heartbreaking incident underscores the urgent need for reforms in rural healthcare infrastructure and staff accountability. A system meant to safeguard lives failed Neetu Gwala and her child due to gross negligence and a lack of empathy from healthcare providers.
The Logical Indian urges authorities to ensure justice for the family while addressing systemic flaws within public health services. It is imperative that we advocate for changes that prioritise patient care and dignity. What steps should be taken to make healthcare accessible and reliable for all? How can we as a society ensure that no one else suffers such a tragedy? Share your thoughts below!
VIDEO | Madhya Pradesh: “I received the information through social media that a woman had to visit the hospital three times. In the investigation, staff negligence has been found. Staff along with two nurses have been suspended and further actions are being taken. A notice has… pic.twitter.com/Ige7SCiI0C
— Press Trust of India (@PTI_News) March 29, 2025