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“Customs Reform Is My Next Big Assignment,” Says FM Nirmala Sitharaman at HTLS 2025

FM Sitharaman announces a comprehensive customs overhaul aiming for faceless procedures to boost trade and curb smuggling.

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Finance Minister Nirmala Sitharaman announced at the Hindustan Times Leadership Summit 2025 her plan to overhaul India’s customs system. This reform aims to enhance transparency, efficiency, and cut smuggling through faceless, automated processes.

At the 23rd Hindustan Times Leadership Summit, Finance Minister Nirmala Sitharaman revealed that her next major focus is a comprehensive customs cleanup. Speaking with Hindustan Times editor-in-chief R Sukumar, she outlined the government’s commitment to transforming customs operations.

The overhaul seeks to remove discretion from the system, moving towards a fully faceless and automated process. The minister emphasised that this would reduce harassment of legitimate traders and tackle the serious issue of smuggling, which remains a key concern.

Sitharaman referred back to her successes with previous reforms in income tax where “tax terrorism” was ended, signalling her intent to bring a similar transformation to customs.

She noted that while customs duties have generally decreased over the last two years, some high tariffs still persist and will need to be lowered.

This connection between tariff rationalisation and enforcement demonstrates a balanced approach focused on both compliance and competitiveness in global markets.

Experts agree that such reforms will be vital in positioning India as a global trade hub, building on the foundation laid by the Goods and Services Tax (GST) and income tax digitisation reforms.

Trade Efficiency and Transparency in Focus

The proposed customs reforms are grounded in goals of ensuring greater transparency and efficiency in trade processes. By becoming fully faceless, customs operations would reduce human intervention to the bare minimum.

This transition aims to eliminate opportunities for corruption and inefficiency, creating a smoother experience for importers and exporters.

The implementation of risk-based checks will ensure focus on suspicious consignments, improving the detection of illicit goods without burdening routine legitimate trade.

This approach reflects lessons learned from the GST reform, which simplified indirect taxes and significantly improved compliance while reducing administrative burdens.

The move towards automation is also expected to speed up customs clearance times, enhancing India’s attractiveness to foreign investors and traders globally.

Challenges and Context

The customs reform initiative follows a series of tax reforms started with GST and income tax digitalisation since 2023. These reforms rationalised tax rates, reduced cascading taxes, and eased levies on key sectors to support manufacturing and reduce consumer prices.

Despite these successes, execution gaps, and persistent smuggling issues have limited the full benefits of earlier efforts.

The customs sector has long faced challenges including outdated procedures, discretionary powers, and uneven enforcement, creating opportunities for tax evasion and revenue leakages.

Reports from trade bodies highlight delayed clearances and harassment as significant pain points for businesses, particularly small and medium-sized enterprises.

The Finance Minister’s announcement marks a strong pre-Budget signal of structured and sustained efforts aimed at not just fixing these issues, but also positioning India for export growth and macroeconomic stability.

It suggests reforms that go beyond procedural tweaks to systemic improvements with legal and audit enhancements.

The Logical Indian’s Perspective

The Logical Indian views this customs reform as a welcome and essential step towards more accountable and humane governance in India’s trade and economic affairs.

By focusing on transparency, automation, and risk management, India can create an environment where fair business practices thrive while safeguarding the interests of honest traders and public revenue.

True success will depend on how reforms balance regulatory rigor with empathy towards small businesses, whose growth fuels the larger economy.

Careful implementation can reduce administrative burdens and prevent harassment without compromising compliance standards.

Constructive dialogue is needed to ensure reforms empower stakeholders rather than penalise them. The community’s input on how customs reforms will impact everyday business and consumers can help shape a more inclusive reform process.

This planned transformation of customs could well be a milestone in India’s ongoing journey of tax and regulatory reforms, setting new standards in governance and economic policy.

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