Building Trust Amidst Turbulence: The Role of Responsible Governance in India’s Cryptocurrency Ecosystem

By Dr. Aruna Sharma, Practitioner Development Economist and Retd. IAS Secretary to GoI

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India’s cryptocurrency ecosystem has faced significant regulatory and security challenges. The Supreme Court lifted the RBI’s ban on cryptocurrency in 2020, but the absence of a formal regulatory framework leaves users and exchanges uncertain. A recent cyberattack on WazirX by the North Korean hacking group Lazarus highlights the importance of responsible corporate governance.

The exchange responded with transparency, immediate disclosure to authorities, and a restructuring plan involving “Recovery Tokens” and stakeholder participation. The incident underscores the need for stronger security, proactive compliance, and ethical governance in the cryptocurrency industry to build trust and ensure long-term sustainability.

The Evolution of Cryptocurrency in India

The cryptocurrency ecosystem in India has had a tumultuous journey. In 2020, the Supreme Court of India lifted the Reserve Bank of India’s (RBI) ban on cryptocurrency transactions, legalizing the use of virtual digital assets. However, the absence of a formal regulatory framework has left the industry and the users in a state of uncertainty. In such an environment, the onus falls on cryptocurrency exchanges to adopt responsible governance practices, ensuring the security and trust of their users.

India has a huge cryptocurrency market, with an estimated 97.5 million people – 7.1% of the country’s population owning cryptocurrency. This growing adoption underscores the need for robust corporate governance frameworks, especially in the face of crises such as cyberattacks, which have become increasingly common in the industry.

The Need for Transparent and Accountable Governance

A recent incident involving a major cryptocurrency exchange, WazirX, highlights the importance of transparency, accountability, and stakeholder engagement in navigating such challenges. When a company faces a crisis, strong governance enables swift and informed responses, minimizing damage and facilitating recovery.

Transparency is a cornerstone of effective governance, allowing stakeholders to stay informed about the situation and the company’s actions. In the cryptocurrency space, where regulatory oversight is often limited, self-regulation and ethical practices become critical to maintaining user trust.

The WazirX Cyberattack: A Case Study in Proactive Governance

For instance, in the wake of the June 2024 cyberattack, WazirX demonstrated how proactive governance can mitigate fallout. The attack, attributed to North Korean hacking group Lazarus, resulted in substantial financial losses. However, the exchange’s response was marked by immediate disclosure to relevant authorities, including the National Cyber Crime Reporting Portal, Financial Intelligence Unit (FIU), and the Computer Emergency Response Team (CERT-In).

Users were promptly informed about the attack and its potential impact, reflecting a commitment to transparency. The exchange also launched a bounty program to trace and recover stolen assets, engaging the wider crypto community in its efforts. It sought a court-sanctioned moratorium to restructure operations while maintaining open communication with stakeholders.

Balancing Crisis Management with Long-Term Sustainability

A key aspect of corporate governance in crisis management is the ability to balance immediate recovery with long-term sustainability. In this case, the exchange proposed a comprehensive restructuring scheme, including measures such as issuing “Recovery Tokens” tied to future profits. This innovative approach not only addresses immediate challenges but also aligns stakeholder interests with the company’s future growth.

The restructuring plan also emphasized community involvement, with users given the opportunity to vote on the proposed scheme. Regular town halls and the formation of a Committee of Creditors (CoC) ensured that stakeholder voices were heard and represented. This participatory approach contrasts sharply with the centralized decision-making frameworks seen in other cases, where creditor engagement had been minimal.

Lessons from Past Failures: The Importance of Governance

For example, the infamous collapse of Mt. Gox, a Tokyo-based exchange, left users waiting for over a decade for repayment. The drawn-out legal battle and lack of transparency have eroded trust in the platform. Similarly, the FTX debacle highlighted the risks of opaque governance and centralized control. In contrast, the exchange in question has demonstrated how involving stakeholders in decision-making can foster trust and accountability.

Strengthening the Future of Cryptocurrency Governance

The incident offers critical lessons for the cryptocurrency industry. It underscores the urgent need for robust security frameworks and transparent governance practices. As the virtual digital assets’ ecosystem continues to evolve, exchanges must prioritize accountability, community engagement, and ethical responsibility. Proactive compliance and stakeholder-centric approaches should become industry standards. By adopting these principles, exchanges can navigate crises more effectively while fostering user trust and ensuring long-term sustainability in a volatile market.

The Road Ahead: A More Secure and Transparent Crypto Ecosystem

The decentralized nature of blockchain technology itself provides a unique opportunity to reimagine governance, empowering users and reducing reliance on centralized entities. As WazirX moves forward with its restructuring plan, it is essential for users to actively participate in the voting, in favor of the proposed scheme to receive the compensation they deserve. The cryptocurrency industry is at a crossroads, with growing adoption and increasing regulatory scrutiny.

In this context, responsible corporate governance is not just a legal or ethical obligation but a strategic imperative. The recent cyberattack and its aftermath serve as a reminder that transparency, accountability, and stakeholder engagement are essential for building resilience in the face of crises. As the ecosystem matures, exchanges must lead by example, adopting governance practices that prioritize user trust and long-term sustainability. By doing so, they can not only navigate challenges effectively but also contribute to the development of a more secure and transparent cryptocurrency landscape.

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