Under New Policy, Passengers Need Not Pay For Food Purchased On Train If Bill Is Not Provided

The Logical Indian Crew

March 21st, 2018 / 5:11 PM

Courtesy: Times Now News, First Post, Financial Express | Image Credit: First Post

Under a new policy adopted by Indian Railways, a customer will not have to pay for food and beverages purchased on trains if bill for the same is not provided.This move was taken by Railway Minister Piyush Goyal to protect passengers from being overcharged.

By March 31, all the trains where food is purchased by the passengers, will have this message displayed. The Indian Railway Catering and Tourism Corporation (IRCTC) has also displayed the same message on its ticket-booking website.

It is reported that most of the catering complaints were related to overcharging. With the new policy, it is expected that the passengers will get a fair deal. About 7000 complaints of overcharging were reported last year between April and October. Under the instruction from Piyush Goyal, strict action against the erring vendors was announced, which included cancellation of licences if the price was not marked on the food boxes. A report stated that two caterers’ contract was terminated and many caterers were fined as many as 5000 times, last year.

According to officials, when asked for bill, many a times the food servers or vendors give excuses like unavailability of bill book and that they will hand over the bill after journey is over or once the food service is over.

According to the Railway Minister, with the new policy, all these will be solved. Indian Railways has even deployed inspectors to check that every transaction is fair and that proper bills are issued to the customers.


Contributors

Written by : Shraddha Goled

Edited by : Pooja Chaudhuri

Share your thoughts..

Related Stories

Centre Waives Off GST On Items Purchased For Langar

Haryana: Given Free Land Under State Policy, Three Gurugram Hospitals Fail To Provide Free Medical Services

Tejas Express Food Poisoning

Tejas Express: 26 Passengers Who Got Hospitalised After Eating Breakfast Provided By IRCTC, Discharged

Food Wastage

If Lack Of Food Processing Leads To Food Wastage, Why Half The Food In America Ends Up In Landfills?

Biodiesel Industry Seeks Policy To Help Them Access Used Cooking Oil From Food Processing Industry

New Surrogacy Bill Bans Commercial Surrogacy, All You Need To Know About The Bill

Latest on The Logical Indian

News

Telangana: Grievance Redressal System For 23 Rural Development Schemes Reduced To 4; Lakhs Affected

Awareness

The Three Judges Cases: How Three Judgments Made The Modern Indian Judiciary

News

Asianet Says They Acted In Accordance With Law In Sexual Harassment Case Filed Against Abhinav Khare

Awareness

Growth Promoting Antibiotics Banned In US & Europe Continue To Be Sold In India

News

Sabarimala Temple: Even After 24 Hrs, No Woman Allowed To Enter Sanctum Sanctorum Of Lord Ayyappa Shrine

News

Kabaddi Coach from SAI Hangs Himself After Being Found Guilty Of Sexual Harassment

x

Stories that deserve attention, delivered to your inbox!

Handpicked, newsworthy stories which deserve the attention of a rational generation.