Under New Policy, Passengers Need Not Pay For Food Purchased On Train If Bill Is Not Provided

The Logical Indian Crew

March 21st, 2018 / 5:11 PM

Courtesy: Times Now News, First Post, Financial Express | Image Credit: First Post

Under a new policy adopted by Indian Railways, a customer will not have to pay for food and beverages purchased on trains if bill for the same is not provided.This move was taken by Railway Minister Piyush Goyal to protect passengers from being overcharged.

By March 31, all the trains where food is purchased by the passengers, will have this message displayed. The Indian Railway Catering and Tourism Corporation (IRCTC) has also displayed the same message on its ticket-booking website.

It is reported that most of the catering complaints were related to overcharging. With the new policy, it is expected that the passengers will get a fair deal. About 7000 complaints of overcharging were reported last year between April and October. Under the instruction from Piyush Goyal, strict action against the erring vendors was announced, which included cancellation of licences if the price was not marked on the food boxes. A report stated that two caterers’ contract was terminated and many caterers were fined as many as 5000 times, last year.

According to officials, when asked for bill, many a times the food servers or vendors give excuses like unavailability of bill book and that they will hand over the bill after journey is over or once the food service is over.

According to the Railway Minister, with the new policy, all these will be solved. Indian Railways has even deployed inspectors to check that every transaction is fair and that proper bills are issued to the customers.


Contributors

Written by : Shraddha Goled

Edited by : Pooja Chaudhuri

Share your thoughts..

Related Stories

Delhi Govt Drafts Policy To Check Food Wastage At Social Functions

Health Insurance Govt Employees

Mandatory Health Insurance For J&K Govt Employees To Be Provided By Reliance Insurance

Centre Waives Off GST On Items Purchased For Langar

Tejas Express Food Poisoning

Tejas Express: 26 Passengers Who Got Hospitalised After Eating Breakfast Provided By IRCTC, Discharged

Food Wastage

If Lack Of Food Processing Leads To Food Wastage, Why Half The Food In America Ends Up In Landfills?

Subsidies Provided By Govt To Various Religions

Know About The Many Religious Subsidies Provided By Govt. & Why They Have No Place In A Secular Country

Latest on The Logical Indian

News

On World Sparrow Day, These Villagers Adopted Low-Cost Nest Boxes To Save The Tiny Birds

Get Inspired

This People’s Movement In Karnataka Is Fighting To Save 21 Lakh Trees On Western Ghats

News

NIA Court Acquits Swami Aseemanand & 3 Others In 2007 Samjhauta Express Blast Case

News

Food In Karnataka’s Indira Canteens Unfit And “Not Within Satisfactory Limit”, Say Lab Reports

News

16-Yr-Old Kashmir Boy Shows Bravery At The Face Of Enemy, Receives Shaurya Chakra Award

News

Caste Struggle, Growth Of Capitalism Removed By NCERT From Class IX History Books

x

Stories that deserve attention, delivered to your inbox!

Handpicked, newsworthy stories which deserve the attention of a rational generation.