Bank Of India To Levy Charges On Free Services From Jan 20; Will Other Banks Follow Suit?

The Logical Indian Crew

January 11th, 2018

Bank of India will be implementing a new set of charges from January 20 onwards. Some of the free services to be charged are cash withdrawal and deposit, KYC, change of address and mobile number, net banking, cheque book requests, cheque deposit, passbook updation, signature verification, etc.


Which of the present free services will be chargeable?

ACTIVITY           PRESENT                            PROPOSED
Cash withdrawal                        No charge for cash withdrawal up to maximum Rs 50,000 allowed only to account holder by self-cheque      Rs 10 per transaction (auto debit)
Cash deposit No charges for cash deposit of any amount       Cash deposit of maximum Rs 2 lakh allowed per day

  • For Savings Bank (SB), Rs 50,000 per day free. For amount in excess of Rs 50,000, Rs 2.50 per thousand or part thereof chargeable. Minimum Rs 50 will be deducted.
  • For Current Account (CA), CC (Cash Credit) Overdraft (OD) and others, Rs 25,000 per day free. For amount in excess of Rs 50,000, Rs 2.50 per thousand or part thereof chargeable. Minimum Rs 50 will be deducted.
Passbook updation No charges      Rs 10 per updation (auto debit)
Balance statement No charges      Rs 25 per statement (auto debit)
Cheque book request No charges      Rs 25 per statement (auto debit)
Signature verification/ Photo attestation  No charges      Rs 50 per request
Issue of DD/PQ/ECS   No charges      Rs 25 per request
Cheque deposit No charges      Rs 10 per cheque plus speed clearing charges
Fund transfer (NEFT, RTGS, etc)    No charges      Rs 25 per request for amount up to Rs 2 lakh and Rs 50 for amount above Rs 2 lakh (auto debit)
Communication  address/ mobile number  updation    No charges      Rs 25 per request
KYC updation    No charges      Rs 25 per request
Duplicate passbook/ FDR receipts    No charges      Rs 50 per request
Request for Internet/ Mobile banking/ Insta PIN/ Star token/ Password unblocking    No charges      Rs 25 per request for internet/ mobile banking and Rs 10 for insta PIN/ other requests
Request for debit cards                         No charges     Rs 25 per request (auto debit)
Interest certificate    No charges      Rs 50 per certificate

Apart from the above charges, there will be the following debit card charges:

  • ATM card maintenance charges in metro & urban area – Rs 120
  • ATM card maintenance charges in semi urban & rural area – Rs 60
  • Card reissuance on loss (replacement card charges) – Rs 120
  • Additional card charges – Rs 120
  • EMV debit card issuance charges – Rs 125

All the above charges are for intersol activities. Meaning, services availed not that the home branch but at other branches of the bank. The date for implementation of the charges is January 20.


Will other banks also withdraw free banking services?

The Indian Banking Association (IBA) said in a press release, that there is “neither a move by banks for such a blanket removal of free services nor such a thing is being contemplated.” However, the representative body for Indian banks added that “banks looking at its commercial and operational costs would constantly examine and revise charges as the case may be.”

Rajeev Kumar, Secretary of the Department of Financial Services (DFS), Ministry of Finance, also called the news a ‘rumour’.



However, Mid-day reported that both private and nationalised banks will be implementing a new set of charges. A senior bank official from a nationalised bank told the daily, “The move will encourage paperless banking and over a period of time, even cheques and demand drafts will be completed done away with. ATMs and kiosk machines have been put up, where updating passbooks, transfer of funds can still be done with no charges.”

The Logical Indian spoke with officials of both private and public sector banks who said that an internal communication regarding new charges has been intimated to them, however, they remain unsure if the same will come into force.

Financial Express reports that some leading banks of the country are mulling over the option of levying hefty charges on almost each and transaction or services offered by them.

It remains unclear if BoI’s move will be echoed by other banks due to conflicting reports. However, with the Indian banking sector running in loses, levying charges on free services will be of great help. According to the report by Bloomberg, SBI earned Rs 1,772 crore in minimum balance penalty during April-November 2016, which was more than its second-quarter profit.

Needless to say, the current situation of Indian banks can be linked to big corporations defaulting on their loans. To force depositors to bear the burden of their failure takes away what the banking system was established for – to protect customers’ money.

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