Vistara Airlines operated its final flight on November 11, 2024, marking the end of its decade-long presence in Indian aviation as it merges with Air India. This merger, announced in November 2022, aims to enhance passenger options and streamline operations. Passengers expressed nostalgia and gratitude for Vistara’s service, with many sharing emotional farewells on social media. The integration officially took place on November 12, with the first flight from Doha to Mumbai marking the start of Air India’s new chapter.

An Emotional Farewell 

As the last flight of Vistara, UK 986, took off from Mumbai airport at 10:50 PM on November 11, 2024, and landed at Delhi’s Indira Gandhi International Airport at 11:45 PM, Captain Adarsh Mohan delivered an emotional announcement, stating he was piloting the aircraft “for one last time.” The atmosphere was charged with sentiment as crew members played the iconic song “Kal Ho Naa Ho,” evoking tears and fond memories among passengers. Ground staff at Biju Patnaik International Airport also bid a heartfelt farewell to their last flight, visibly emotional as they celebrated a brand that had become a significant part of their lives. Many took to social media to reminisce about their experiences with Vistara, which was celebrated for its high-quality service and unique offerings. One passenger remarked, “Grateful to have experienced Vistara on its final day of operations—a brand that truly delivered on its promise.” The airline’s official account shared a poignant message: “Thank you for being part of this unforgettable journey and showering us with your #VistaraLove.”

Details of the Merger 

The merger between Vistara and Air India is a significant move within the Tata Group’s aviation strategy, aimed at consolidating operations and expanding market reach. Announced nearly two years ago, this integration has faced challenges, including pilot disputes over differing retirement ages and operational logistics. Starting November 12, all Vistara flights will be rebranded with Air India codes while maintaining operational continuity for passengers. Approximately 115,000 travelers who booked flights with Vistara after this date will now fly under Air India flight numbers. Additionally, over 4.5 million members of Vistara’s loyalty program will be integrated into Air India’s Flying Returns program, allowing frequent flyers to retain their benefits.

First Flights After Merger 

Following the merger, the newly integrated Air India-Vistara entity marked a historic milestone as its first international flight departed from Doha to Mumbai on November 12 at around 10:07 PM local time under flight code AI2286. This flight is significant as it represents not only the first operation of the merged entity but also its inaugural international service. Shortly after, the first domestic flight AI2984 took off from Mumbai to Delhi at approximately 1:30 AM on November 12 using an Airbus A320. All flights previously operated by Vistara will now use the code “AI2XXX” to help passengers identify them within Air India’s network.

Stakeholder Perspectives 

The leadership of both airlines has expressed optimism about the merger. Vinod Kannan, CEO of Vistara, highlighted that this transition aims to enhance customer choice and improve overall service quality. Campbell Wilson, CEO of Air India, echoed these sentiments by stating that integrating Vistara’s strengths will help create a more competitive airline in the Indian market. Air India will now become the country’s sole full-service carrier following this merger.

The Logical Indian’s Perspective 

The conclusion of Vistara’s operations evokes a sense of loss but also optimism for the future of air travel in India. Mergers can often lead to uncertainty; however, they also present opportunities for growth and enhanced connectivity. As we bid farewell to a beloved brand that set high standards in customer service, we encourage our readers to reflect on their experiences and share their thoughts on this transition. How can we ensure that the spirit of Vistara continues within Air India? Join the conversation!